FAQs
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1
What's included with my Black Boy (Alternative) pre-order?
2
When does the album unlock?
3
Tell me about the instrumental bonus album.
4
How long will I have access?
5
Do I need an account?
6
Is the community chat free? What are the rules?
7
What is the behind-the-scenes content, and who can see it?
8
How do I order the vinyl or the CD, and when does it ship?
9
Can I cancel, change, or return a vinyl or CD order?
10
I bought the digital album but wanted a physical copy. Can I get a refund?
11
I'm getting a "Payment process failed" error. What do I do?
12
Will my EVEN purchase let me listen on Spotify or Apple Music?
13
Do my purchases count toward the charts?
14
How do I get help?
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